Our Utility Billing Department processes utility payments, handles customer questions, and helps new residents sign up for water, waste water (sewer) and trash service. 

Residents can choose to sign up to get their monthly utility bill emailed and the City offers online payment options.

WATER SERVICE RATES

Residential Incorporated areas - Deposit $150.00 required

$37.91 Monthly base charge 

Irrigation Meter Rates – Deposit $150.00 required + cost of meter

$37.91 Monthly base charge 

Outside Incorporated areas (Extended Area Service) - Deposit $150.00 required

$77.97 Monthly base charge

Commercial Customers - Deposit $250.00 required

$44.82 Monthly base charge 

SEWER SERVICE RATES

City Water/Sewer Tap Fees - Residential Only

Commercial/Development projects (2 or more houses) must do their own water/wastewater taps by a licensed and bonded contractor. The city will not charge tap fees on commercial/development projects, but rather an inspection fee. Tap fees are associated with connections to existing public water or sewer lines that do not exceed 54 feet from the property line. All new connections incur both a tap and impact fee. Water taps also require a meter fee and deposit for billing purposes. A licensed plumber must connect the tap at the property line to the homeowner’s or business’s private service lines. Any connection in excess of 54’ is considered an extension project. If taps are done under an extension project it must be installed by a qualified licensed and bonded private contractor. Please contact the Public Works Department for further assistance.  

In City limits residential water taps up to 1” will be at cost +15% Administrative fees

Outside City limits residential water taps up to 1” will be at cost +25% Administrative fees

In City limits residential Sewer taps up to 4” will be at cost +15% Administrative fees

Outside City limits residential Sewer taps up to 4” will be at cost +25% Administrative fees

* All fees must be paid before service is activated. All taps are at the discretion of Rhome Water Utilities

Meter Fee: Badger E series meter with Cellular transmitter. Meters not listed will be at purchased at cost, plus 10% administration fee.

Tap Inspection Fee: $75.00 

(Cost is based on each individual water and sewer tap. Failed inspection will result in additional inspection fees.)

NOTE:  New Construction water taps will be a Minimum 1 inch; each Meter will have its own separate tap - no Bull Horns allowed

FIRE HYDRANT METERS - $1,850.00 Deposit Required

Same rate as customers in Outside Incorporated areas

WATER AND SEWER IMPACT FEES (effective March 12, 2021; one year after initial adoption date of March 12, 2020) - applies to all new development within the city limits and in the City’s ETJ based on number of service units TBD at time of assessment – ORD 2020-02

LATE CHARGES:

Please note, utility payments must be received by the 15th of each month.

A penalty will be assessed at 10% or $20.00, whichever is greater, if payment is received late.

Return checked fee is $35.00.

We do have options for getting accounts current through a payment plan. 

Residents must apply and commit to the following payment plan:

Re-connection fee during working hours:  $100.00

Re-connection fee during non-working hours: $150.00